Warranty - Shoes
Warranty
However, sometimes defects may occur. Your purchase is warranted
against manufacturing defects for up to 3 months from the date of
purchase. The warranty is a goodwill agreement offered by ELEVAR to
repair or replace sneakers that have suffered damage believed not to be
the fault of the customer. All warranty decisions are at the discretion of
ELEVAR
against manufacturing defects for up to 3 months from the date of
purchase. The warranty is a goodwill agreement offered by ELEVAR to
repair or replace sneakers that have suffered damage believed not to be
the fault of the customer. All warranty decisions are at the discretion of
ELEVAR
Warranty Covers: Material and Manufacturing Defects.
- Wear and tear, including wear holes, snags and worn stitching.
-
Failure to adequately maintain the product, including
proper cleaning and conditioning. -
Alterations, modifications or repair work performed on the
product -
Products returned beyond the applicable warranty period, or
used other than in the manner intended. -
Damage caused by chemical or other foreign body
contamination. -
Cuts, abrasions, or damage resulting from accident, neglect,
abuse, misuse or from other than normal and ordinary use of
the product. - Improper or inadequate fit (once footwear product has been worn/used)
Contact us to raise quality issues. Products returned to us under warranty will be assessed by our experts and we will advise as to the best form of action and whether or not the issue is covered by the warranty terms. Any valid defects will be repaired free. If the product is still within the warranty period but considered beyond repair, we will offer a free or significantly discounted replacement depending on the condition/usage of the product.
Please note, we cannot compensate if the product was bought from anywhere other than our Online Shop or one of our official stores online.